FAQ
Over the years, many clients ask similar, but yet very important questions. Because your time is valuable, we have included many of these inquiries here. If you have a question not covered, please feel free to contact us anytime.

 

What areas does Carpet Castle Inc generally work in?
We are centrally located and extensively cover all of Ocean County, Monmouth County, Middlesex County and Mercer County. However, traveling is an expected part of our business so we do work through-out NJ and into Pennsylvania.

Does Carpet Castle Inc sell and install more than just carpet?
Absolutely! We sell and install all types of floor covering including: carpet, hardwood, laminate flooring, sheet vinyl, luxury vinyl tile products, ceramic, cork flooring & rubber flooring.

Does Carpet Castle Inc handle residential and commercial installations?
Yes, we equally specialize in projects ranging from small, single room installations right up to large commercial shopping centers and everything in-between.

Do you have a showroom available to view all of your flooring products?
We specialize in shop-at-home for all flooring products as the best way to look at your flooring choices are in the actual room where they will be installed. We always try to accommodate your busy schedule when planning appointments so we offer day, evening and weekend appointments. Additionally, our warehouse is located in Jackson, NJ and we can always arrange times to meet you in our office there.

Can I purchase my floor directly from you and install them myself?
Yes, we fully support and encourage all D.I.Y’ers and are happy to help you select and purchase any materials you like. We are also available to any of our clients to offer any help you need on a project in case the project becomes more involved than originally planned.

Can we purchase our flooring elsewhere but have Carpet Castle Inc. provide professional installation?
Absolutely! We sell and install all types of floor covering including: carpet, hardwood, laminate flooring, sheet vinyl, luxury vinyl tile products, ceramic, cork flooring & rubber flooring.

Does Carpet Castle Inc sell and install more than just carpet?
Yes, we do. While we selectively sell and install the best performing flooring products based on our years of experience, we obviously can’t carry every single product available on the market. If you have purchased a product but are concerned about having it professionally installed then please call us to install your floor correctly.

Do you professionally clean carpets?
No. Carpet Castle Inc. specializes in the professional selection, sales and installation of all flooring products. Carpet cleaning is not a service we provide but we do work with and recommend a few carpet cleaners that we trust to care for your floor as professionally as we do.